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Accessibility in the Workplace Resources

Hiring a person with different abilities or creating an inclusive environment for everyone makes good business sense. Advantages for your business are endless - here are just a few.

  • An employee that is loyal, dedicated and a positive impact on your business. It's a fact!
  • New clients and business growth. People who have a disability, their family members and close relations represent 51% of the population. Tapping into this market will have a positive impact on your business market share. Let's invite them into our business community.

Accessibility Standards for Business
Ontario is developing, implementing and enforcing accessibility standards in:
Customer Service
Information & Communications
Build Environment

Click HERE to learn more - it's easier than you think!

Below is a list of resources to help you and your business
become more accessible.

Government Links



 Ministry of Community & Social Services -  Ontario Provincial government web site for the Ministry of Community and Social Services, and the Accessibility Directorate of Ontario

How do I file my accessibility report?

Accessibiity for Ontarians with Disabilities Act - Information on The AODA, Accessible Customer Service Act

Accessibility for Ontarians with Disabilities Act - PDF copy of the act

Ministry of Finance - Ontario Minister of Finance, information from the Ministry of Revenue

Funding Links

The Toronto Enterprise Fund - The Toronto Enterprise Fund (TEF) supports social enterprises that employ people who are socially marginalized.

The Enabling Accessiblity Fund - The Enabling Accessibility Fund supports community-based projects across Canada that improve accessibility, remove barriers, and enable Canadians with disabilities to participate in and contribute to their communities


Accessibilty Website Evaluation Tool -  WAVE is a free web accessibility evaluation tool provided by WebAIM. It is used to aid humans in the web accessibility evaluation process. Rather than providing a complex technical report, WAVE shows the original web page with embedded icons and indicators that reveal the accessibility of that page.

Job Postings - Durham Region Employment Network provides a great avenue where businesses can post their employment opportunities -  FREE!

Job Postings - Durham Immigration Portal provides employers with an avenue to post employment opportunities with diverse needs

Human Resources Professionals Association - webinars, articles

Accessible Website Guidelines - Information on guidelines and suggestions for making Web sites accessible appears on the World Wide Web Consortium's (W3C) web site. (resource from Accessibility Experts)

Choose the Right Word - the Ministry of Community and Social Services has a section under the Accessibility for Ontarians with Disabilities, is a great resource with tips that can help make your communication with or about people with disabilities more successful.

What Are Alternate Format Materials - Find out more about alternate formats and who provides them.

Who Makes Alternate Format Materials and How Can I Get Them? - Find out who provides alternate format materials with links to the organizations who provide them

Ontario Chamber of Commerce - Has a program called Accessibility Works - it explains The Accessibility for Ontarians with Disabilities Act, 2005 while providing Information on who must comply, key dates and what the standard is all about. Learn more about the customer service standard and more - all for businesses!

Town of Whitby- Accessibily plans, Town Accessibility Committee, legislation and more...

Durham Region Employment Network - a ton of resources to help businesses understand the steps to hiring a person with a disability or resources to help businesses become accessible.

AODA Training & Testing for the Customer Service Standard



Accessibility Experts

Edie Forsyth
(905) 718-3343
1288 Ritson Rd North, Suite 372, Oshawa

Abilities Centre
(905) 665-8500
500 Victoria St W, Whitby

Rotary at Work
Joe Dale

Durham Region Employment Network
Donna McAllister
(905) 720-1777

Town of Whitby
Michele Cotton, Accessiblity Officer

Corporate Training Services - Durham College

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